Episodes

Friday Apr 05, 2019
Friday Apr 05, 2019
Phil Wainewright gets up close and personal with Tom Keiser, COO Zendesk in a wide-ranging discussion about the world of in-store retail technology, the challenges some firms experience and how this dovetails to XaaS.

Thursday Apr 04, 2019
Diginomica Episode #57 - the big catch up edition
Thursday Apr 04, 2019
Thursday Apr 04, 2019
Apologies for being so slow this week - it's been one of those weeks where project mayhem got in the way of just about everything else.
Anyhoo - better late than never and here's what we have for you today:
Vendors aren’t helping us to build agile HR, says Deutsche Telekom exec
Adobe Summit 2019 – how Avianca Airlines is facing the transformation challenge
Regulate me! Does Mark Zuckerberg really want government to stage an intervention?
Oracle CEO Mark Hurd on moving NetSuite to the Oracle Cloud
Build diverse teams and show the benefits for your organization

Thursday Apr 04, 2019
Thursday Apr 04, 2019
Phil and Jason shoot the breeze on all things digital, XaaS etc while puncturing myths about blockchain, chatbots and other esoteric technologies too numerous to mention.

Monday Apr 01, 2019
Diginomica Episode #55 - a conversation with James Norwood, EVP episerver
Monday Apr 01, 2019
Monday Apr 01, 2019
It's been quite a while since I spoke with James Norwood, EVP episerver, a firm that has been quietly building a reputation as a CMS platform for building digital experiences. The company is doing well and is now under new ownership with growth as its mandate. In this conversation we talk omni-channel and personalization.

Friday Mar 29, 2019

Thursday Mar 28, 2019
Thursday Mar 28, 2019
Here's the links for today's stories - enjoy:

Tuesday Mar 26, 2019
Diginomica Episode #52 - the Carry on Brexit edition
Tuesday Mar 26, 2019
Tuesday Mar 26, 2019
On today's show Oracle Cloud, Subscription Economics and Internet Regulation.
Regulation or hesitation – how to manage the internet? The story so far…
Regulation or hesitation – how to manage the internet? Where we go next…
Why Sportable Scoreboards moved to cloud ERP, and what they’ve learned about change – Oracle MBX ’19.

Thursday Mar 21, 2019
Thursday Mar 21, 2019
After 2 days of intense sessions, Jon and Brian get into the issues that bother them about software-driven CX. Top of mind? Creepiness.

Wednesday Mar 20, 2019
Wednesday Mar 20, 2019
Apologies to those who like to think we're regular. It's a taxing time at the moment but the upside is that you get a two-fer and a turkey. What's that turkey thing about? Here's the link. It's priceless.

Monday Mar 18, 2019
Monday Mar 18, 2019
When I interviewed Alex Shootman, CEO Done Right I had some open questions, based on my review from the beginning of the year. This was my opportunity to get answers. There are useful insights and an update that will prove invaluable for people trying to discover what 'modern work' means and how leaders can make work a rewarding experience.

